The IT team was manually managing users across multiple tools (email, internal dashboard, Slack). Adding or removing employees required updating 4–5 systems, which introduced delays and security risks.
I integrated the Google Directory API with the client's internal admin panel. Whenever a new user is added or removed in Google Workspace, the system automatically syncs those changes across other tools using scheduled scripts and secure tokens.
Provisioning time dropped from 1 hour to under 5 minutes. Onboarding became frictionless, and offboarding became reliable — strengthening security and reducing admin work by over 60%.